Privacy And Policy
Thank you for using WOW VIR. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. It also explains your rights regarding your personal data, including how you can request its deletion in compliance with Meta’s Platform Terms and Developer Policies.
1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
a. Information You Provide to Us
When you create an account, place an order, or contact customer support, we collect personal details such as:
Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely via third-party payment providers)
If you log in via third-party services (e.g., Facebook, Google), we may receive limited data such as your name and profile picture.
b. Automatically Collected Information
When you use WOW VIR, we automatically collect:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, search queries, order history
Cookies & Tracking Technologies: Used to personalize your experience
c. Third-Party Information
If you engage with social media features (e.g., Facebook Like button), those platforms may share data with us per their policies.
2. How We Use Your Information
We use your data to:
✅ Provide, personalize, and improve our services
✅ Process transactions and deliver your orders
✅ Communicate with you regarding your account and support inquiries
✅ Send marketing updates (you can opt out anytime)
✅ Analyze usage trends to enhance the WOW VIR platform
3. Data Sharing & Disclosure
We DO NOT sell your personal information. However, we may share your data in the following cases:
🔹 With Service Providers – Payment processors, delivery partners, and IT service providers who assist us in running WOW VIR securely and efficiently.
🔹 With Business Partners – Limited data (e.g., order details) is shared with our retail and delivery partners to fulfill orders.
🔹 For Legal Compliance – If required by law, to prevent fraud, or to enforce our policies.
🔹 During Business Transactions – In case of a merger, acquisition, or sale of company assets, your data may be transferred.
4. Data Retention & Deletion
We retain your data only for as long as necessary to provide our services and comply with legal obligations.
How to Request Data Deletion
You have the right to request the deletion of your personal data at any time. To do so, follow these steps:
🔹 Email us at: [email protected] with the subject line "Data Deletion Request".
🔹 Include your registered email address and account details for verification.
🔹 We will process your request within 30 days, subject to legal and contractual obligations.
🔹 If you used a third-party login (e.g., Facebook), you must also request data deletion from that provider as per their policies.
📌 Note: If you delete your account, certain transaction records may be retained to comply with legal or regulatory requirements.
5. Security Measures
We take strong security precautions, including:
✔ SSL encryption for secure transactions
✔ Restricted access to sensitive data
✔ Compliance with UAE’s Federal Decree Law No. 46 of 2021 on data protection
Your Role: Protect your account by keeping your password confidential and not sharing it with others.
6. Your Privacy Rights
Depending on your location, you may have rights to:
🔹 Access, correct, or update your personal data
🔹 Opt out of marketing communications
🔹 Request data deletion (as described in Section 4)
🔹 Restrict or object to certain processing
To exercise these rights, contact us at [email protected].
7. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can control cookie settings through your browser.
8. Compliance with Meta’s Platform Terms
If you access WOW VIR via Facebook or Instagram, we comply with Meta’s Platform Terms and Developer Policies by:
Providing clear data deletion options (see Section 4)
Not storing or processing user data beyond permitted purposes
Implementing secure API connections for login and data sharing
For Meta’s policies, visit: https://developers.facebook.com/terms.
9. Changes to This Policy
We may update this policy periodically. If changes are significant, we will notify you via email or website notification.
Last Updated: [Insert Date]
10. Contact Information
📧 Email: [email protected]
📞 Phone: +971 4 2228499
🌍 Website: www.wowvir.com
For privacy-related concerns, please contact our Data Protection Officer (DPO) at [email protected].
This Privacy Policy is designed to ensure transparency, compliance with UAE data protection laws, and adherence to Meta’s Platform Terms. If you have any questions, reach out to us at [email protected].
Thank you for trusting WOW VIR!
