FAQs

Can I place an order without creating an account?

Absolutely! You can place an order as a guest, but to unlock exclusive discounts and other benefits, WOW VIR recommends creating an account.

Do you have Debit Card / Credit Card services?

Yes, we do accept credit, and debit cards to place your orders 

Do you have home delivery service in UAE?

We're currently home delivery service is based in Dubai and are excited to be expanding our services across the entire UAE

How to place a bulk order for large events?

Yes, you can write a mail to [email protected] or [email protected] for the bulk order request 

Can I do one order with different dates?

Unfortunately, our system doesn't currently allow us to place a single order to deliver on different dates. 

Can I have multiple addresses in my account?

Yes,’ you can add multiple addresses as the delivery location. 

Can I add my events and special occasions?

Yes, you can add your special occasion like birthday, wedding anniversary, etc,.., so our WOW VIR App will send you the notification to plan your friend birthday or wedding anniversary with romantic flower, cake, chocolate and elegant perfume from Wowvir collection.

Can I add multiple addresses to the address book?

Yes, the customer can create multiple addresses of his recipients or his flat / office locations 

Can I add multiple products from different categories?

Unfortunately, our system doesn't currently allow combining items from different categories in a single order. To accommodate your needs, you can complete your existing order and then place a separate order with another category. 

Can I place an order from a different store at a time?

Unfortunately, our system doesn't currently allow combining items from different stores in a single order. To accommodate your needs, you can complete your existing order and then place a separate order with another vendor

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